Hello, my name is Dennis and I completed my apprenticeship as an IT specialist by passing the final oral exam in July 2020. I completed my apprenticeship in the administration department and since then I have been an integral part of this team.
The administration deals with the management of all matters related to building infrastructure and security, insurance, internal fleet management, employee well-being, business trips, reception activities, office supplies and mail processing. Here I work together with all departments as “Technical Administrator – Facility Management Systems”. In the administration department, I will be responsible for the optimization and maintenance of the IT organization and the modernization of it. This is what I also dealt with in my final project: Modernization of the payment system for staff catering in Cologne.
The processing of employee meals at the Cologne site currently still takes a lot of time, because in the canteen, lists are kept by writing down which employee ordered which meal at which time. These lists had to be transferred manually into Excel, which took a lot of time, also because the handwriting was often illegible or incorrect. I developed an app to optimize this process. In the future, the data will be entered into the app and automatically entered into the Excel spreadsheet. The app was used for the first time at the beginning of September 2020 and I am already very excited about how much it will improve the work of the reception in Cologne. Later, mainly internal tools are to follow, such as the insurance app, which I am currently working on. This tool will be used to inform TecAlliance employees about what types of insurance we have, what we are insured against and, of course, which countries our insurance policies cover. The reason for this is that a lot of time is spent in the team to answer recurring questions in this regard – this is what the tool is supposed to reduce.
As you can see, you never get bored in this department, because there is always something to do. Even if there is no internal tool to develop, there is always something to do. So we recently migrated our short-term tasks from our open item list from our SharePoint to Microsoft Planner. The tool is much better suited for short-term tasks, thanks to its Kanban board presentation. This means that the responsible employees are always notified when they have been assigned a task. The whole thing is already showing success: short-term tasks that had been open since 2019 have finally been completed.
All in all, I am very happy to be part of the administration, because I was immediately very well received here, I have very nice colleagues here and I have exciting and fun tasks.