Jana and I are allowed to begin our fifth practical phase with a four-week stay at our Ismaning location. There we will have the opportunity to get to know the BU Order Manager, the employees and the Order Manager solution in more detail. Order Manager is a solution that manages the supplier and customer relationships of the users and handles all processes, from the inquiry and order to invoicing and returns. We received a very warm welcome and were accepted into the team. During a short tour of the site we were also able to meet Patrick and Uwe, former trainees of TecAlliance. After they made us a little bit afraid of the apartment, we were very reassured in the evening when we saw our small apartments, which are completely sufficient for our four-week stay.
During the first week I was allowed to meet two colleagues from the field service who explained our solution, the order manager and the individual modules in more detail. With the help of the CRM I was able to create a customer overview and in the following week I was able to accompany a colleague from the field sales force to a new customer. I was very surprised how friendly, relaxed and above all honest the customer was towards us. Back in Ismaning I was allowed to create a documentation about the Solution Portal for a colleague. This is a portal for the administration of users and business relations for the individual Order Manager modules.
On the first weekend we drove to the city center of Munich to do some sightseeing and shopping. First we drove to Marienplatz and climbed up the 14 floors of the church tower from old Peter. The way was worth it, because from up there you had a wonderful view of the city. Then we walked to the English Garden, which is worth a walk despite the winter and the cold. The next day we drove to the Tegernsee. There the weather was so nice that we could even enjoy the sun outside in a beer garden in January. Luckily there were public busses on Sunday, too, because a round trip around the whole lake was further than we had thought 😊.