My colleague Yannik and I have the opportunity to get a closer look at the work of our colleagues at the Grafenrheinfeld site, near Schweinfurt, from January to March.
When we started last week, colleagues Daniel, Madeleine and Marco first showed us the software solutions that are supported by colleagues on site at the customer.
One of them is the so-called Order Manager. This is a process solution for the automated ordering process of spare parts. It is a platform where suppliers and orderers can be connected individually according to customer requirements via an interface. The platform standardises this data and passes it on to the supplier in the desired format.
A connection of the platform directly into the ERP system is particularly popular with large suppliers, in order to be able to process orders automatically via the platform. Of course, it is also possible to connect buyers to the platform.
For this purpose, the employees at the Schweinfurt location develop the corresponding modules, e.g. for SAP, on site in close cooperation with an external development team.
The general conditions for a possible connection to SAP must then be clarified on site at the customer’s premises. For example, how does the customer process sales orders in his SAP system and what are the special features of this? Each customer has an individual calculation scheme and other special features that must be taken into account in the connection and the corresponding Customizing.
We have already been able to follow some customer meetings on the phone. It is interesting to see what requirements the customer has for the system and how generally a customer conversation proceeds. In the future, Yannik and I will have the opportunity to drive to customers’ premises with colleagues.
Yannik and I are accommodated for the three months in an apartment in Schweinfurt, which is provided for us by the company. During a short exploratory tour we have already discovered the youth hostel, which we already visited durching our trainee trip in September.