Ex­pe­ri­ence from a in­ter­na­tio­nal pro­ject week

Lay­out of the laun­dy room
3D mo­del of the laun­dry room

Stu­dents of the fifth se­mes­ter of the In­dus­tri­al En­gi­nee­ring and Ma­nage­ment pro­gram – like me – can re­gis­ter for the elec­ti­ve sub­ject “In­ter­na­tio­nal Tech­ni­cal Sa­les Pro­ject”. In the first part of this an­nu­al event, about 20 stu­dents of the French part­ner uni­ver­si­ty of the DHBW “Eco­le La Ma­che” from Lyon vi­sit the cam­pus Bad Mer­gen­theim for five days to work on a sa­les pro­ject tog­e­ther with the ger­man par­ti­ci­pan­ts. In the se­cond part of the pro­gram, which also lasts five days, the Ger­man stu­dents then go to the uni­ver­si­ty in France.  


This year’s pro­ject in­vol­ved equip­ping a fic­ti­tious ho­tel chain in Lyon with all kinds of equip­ment for wa­shing bed li­nen. At the be­gin­ning of the pro­ject week, groups of five par­ti­ci­pan­ts each in­iti­al­ly dealt with de­ter­mi­ning the customer’s laun­dry vo­lu­me and re­cor­ded re­qui­re­ments in an in­tro­duc­to­ry dis­cus­sion with the cus­to­mer. In the fol­lo­wing steps, we were gi­ven the task of set­ting up a com­ple­te laun­dry room for the cus­to­mer ba­sed on his re­qui­re­ments, so that all work steps as­so­cia­ted with bed li­nen could be car­ri­ed out by the ho­tel chain’s em­ployees. This in­cluded de­ter­mi­ning the num­ber of workers re­qui­red, the num­ber of wa­shing ma­chi­nes and their size, as well as the re­qui­red dry­ing and iro­ning equip­ment. Cus­to­mer re­qui­re­ments such as qua­li­ty and en­vi­ron­men­tal in­fluen­ces play­ed an im­portant role in the sel­ec­tion of equip­ment.  

Wi­thin our working groups we were able to as­sign in­di­vi­du­al tasks our­sel­ves: For ex­am­p­le, I took on the task of mo­del­ling the laun­dry room in a CAD pro­gram and then loa­ding it into MS Ho­lo­Lens – an aug­men­ted rea­li­ty spec­ta­cle for dis­play­ing ho­lo­grams in real th­ree-di­men­sio­nal space. This al­lo­wed the cus­to­mer to move around in his fu­ture laun­dry room and bring in spa­ti­al ch­an­ges so that we could im­ple­ment them. Other tasks were, for ex­am­p­le, the cal­cu­la­ti­on of per­for­mance pa­ra­me­ters in or­der to sel­ect, the de­vices cor­re­spon­ding to the customer’s wis­hes, or the draf­ting of a sa­les con­tract. 


Bes­i­des the pro­ject tasks them­sel­ves, the­re were many op­por­tu­ni­ties for Ger­man and French stu­dents to make fri­ends and get to know each other bet­ter, for ex­am­p­le du­ring a trip to Würz­burg or se­ve­ral din­ners tog­e­ther. 

In sum­ma­ry, I was able to gather se­ve­ral po­si­ti­ve ex­pe­ri­en­ces du­ring the pro­ject week. Abo­ve all, I was able to im­pro­ve my lan­guage skills con­sider­a­b­ly. The nego­tia­ti­on training, cus­to­mer mee­tings and in­ter­na­tio­nal co­ope­ra­ti­on in Eng­lish hel­ped me a lot. I am loo­king for­ward to the se­cond part of the pro­gram, whe­re I will vi­sit the Uni­ver­si­ty in Lyon for five days in April 2020. 

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