Experiencereport Anna-Lena
Sales Service Representative
In September 2017, I was able to start my dual studies in industrial engineering at TecAlliance. During my studies, I was able to gain a lot of insight into the company during the practical phases. Among other things, I worked for a while in Information Management, Solution Management, Field Service and Sales Service and was able to get to know these departments.
After completing my studies, I was taken on as a Sales Service Representative in the Data Manager RMI department from 1 October 2020. My day-to-day work mainly consists of invoicing and preparing offers for the RMI business unit. I work a lot with my colleagues from the RMI field service. Other activities include processing customer enquiries and documenting and maintaining customer data in the CRM. Various projects, new systems or new products, such as the TecRMI Service Book, also enable cooperation with other departments of the TecAlliance. This makes the work varied, you have contact with many different colleagues and you can always learn something new.
I am very grateful to have been taken on in the RMI business unit. I really enjoy my tasks there and it is generally a very good team with which I would like to continue working and which I can only recommend 😊.