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Mas­ter’s degree

Last No­vem­ber, I com­ple­ted my Master’s de­gree in Di­gi­tal Busi­ness Ma­nage­ment (M.Sc.) at SRH Fern­hoch­schu­le – The Mo­bi­le Uni­ver­si­ty. I be­gan the pro­gram in Oc­to­ber 2023, while con­ti­nuing to work as a Pro­duct Mar­ke­ting Ma­na­ger at TecAlliance. To ma­na­ge both my stu­dies and my care­er ef­fec­tively, I re­du­ced my work hours to 80%. 

I cho­se this master’s pro­gram be­cau­se it com­bi­nes mar­ke­ting to­pics with other key are­as of the di­gi­tal eco­no­my. In ad­di­ti­on to di­gi­tal mar­ke­ting, the pro­gram also co­vers to­pics such as di­gi­tal stra­te­gies and busi­ness mo­dels, as well as busi­ness in­tel­li­gence and ana­ly­tics. This pro­vi­des stu­dents not only with a deeper un­der­stan­ding of mar­ke­ting, but also of the eco­no­mic and tech­no­lo­gi­cal aspects of di­gi­tal busi­ness models. 

An­o­ther key fac­tor in my de­cis­i­on was the fle­xi­bi­li­ty of the di­stance lear­ning pro­gram. At SRH, you can de­ci­de for yours­elf when to com­ple­te mo­du­les or take exams. The­re are no fi­xed se­mes­ter dead­lines for in­di­vi­du­al mo­du­les, which makes it much ea­sier to ba­lan­ce with a full-time job. 

Du­ring my stu­dies, I ex­plo­red va­rious to­pics re­la­ted to the di­gi­tal trans­for­ma­ti­on of busi­nesses. Cour­ses such as Di­gi­tal Lea­der­ship & Trans­for­ma­ti­on, Pro­ject and Ch­an­ge Ma­nage­ment, and De­cis­i­on-Ma­king Psy­cho­lo­gy par­ti­cu­lar­ly stood out to me be­cau­se they de­mons­tra­te how clo­se­ly tech­no­lo­gi­cal de­ve­lo­p­ments are lin­ked to or­ga­niza­tio­nal ch­an­ges and hu­man de­cis­i­on-ma­king processes. 

I was able to ap­p­ly much of what I lear­ned in my stu­dies di­rect­ly to my day-to-day work at TecAlliance. As a Pro­duct Mar­ke­ting Ma­na­ger, I re­gu­lar­ly deal with to­pics such as po­si­tio­ning and pro­duct com­mu­ni­ca­ti­on. My stu­dies hel­ped me ap­proach the­se to­pics from a more stra­te­gic and data-dri­ven per­spec­ti­ve and bet­ter un­der­stand the con­nec­tions bet­ween tech­no­lo­gy, busi­ness mo­dels, and mar­ket demands. 

In ad­di­ti­on to tra­di­tio­nal writ­ten exams, the pro­gram also in­cluded other forms of as­sess­ment, such as oral exams and pro­ject work. I found this va­rie­ty par­ti­cu­lar­ly hel­pful be­cau­se it rein­forced the prac­ti­cal re­le­van­ce of the cour­se­work. My master’s the­sis had the stron­gest prac­ti­cal re­le­van­ce, as I was able to ap­p­ly it di­rect­ly to TecAlliance. The to­pic was: 

De­ve­lo­ping a con­tent mar­ke­ting stra­tegy to pro­mo­te cross-sel­ling and up­sel­ling in the B2B sec­tor, using Tec­Doc as an example.” 

In this stu­dy, I ex­ami­ned how con­tent mar­ke­ting can be stra­te­gi­cal­ly used to bet­ter en­ga­ge exis­ting cus­to­mers with ad­di­tio­nal pro­ducts and ser­vices. As part of this work, I also con­duc­ted ex­pert in­ter­views and, for the first time, ap­pli­ed qua­li­ta­ti­ve con­tent ana­ly­sis to sys­te­ma­ti­cal­ly eva­lua­te the re­spon­ses. I found this me­tho­do­lo­gi­cal ap­proach par­ti­cu­lar­ly in­te­res­t­ing be­cau­se it pro­vi­des a high­ly struc­tu­red ap­proach to ana­ly­zing qua­li­ta­ti­ve data. 

My stu­dies have shown me how im­portant it is to keep lear­ning and to ad­opt new per­spec­ti­ves. In that sen­se, while the master’s de­gree mark­ed the com­ple­ti­on of a pro­gram, it was also an­o­ther step in a lear­ning pro­cess that will never tru­ly be finished. 

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