First prac­ti­cal pha­se – new ex­pe­ri­en­ces in the So­lu­ti­on Management

Right af­ter the of­fi­cial start of my stu­dies, my first prac­ti­cal pha­se star­ted on Oc­to­ber 9th in So­lu­ti­on Ma­nage­ment in Wei­kers­heim. This is whe­re the so­lu­ti­ons SMR Job Ma­nage­ment (Tec­Con­trol), BMW WATCH, RMI (Te­cRMI), SMR Cost Fo­re­cast (Tec­COO) and SMR In­voice Ve­ri­fi­ca­ti­on (Te­cAU­DIT) are ma­na­ged. My first tasks con­sis­ted of working with Ex­cel spreads­he­ets or crea­ting re­ports, but I main­ly worked on the new Fleet & Lea­sing So­lu­ti­on which is cur­r­ent­ly un­der de­ve­lo­p­ment. From the very first day I was in­vol­ved in the mul­ti­fa­ce­ted fiel­ds of ac­ti­vi­ty, so I quick­ly rea­li­zed how com­plex and de­man­ding the dai­ly work of the pro­duct ow­ners can be. The lon­ger I’ve been in the de­part­ment, the more re­spon­si­ble tasks I’ve been as­si­gned, from crea­ting per­so­nas to working on re­qui­re­ments (PBI’s). I was also able to gain the most ex­pe­ri­ence by fol­lowing and coope­ra­ting with the Tec­Con­trol new de­ve­lo­p­ment “F&L‑Portal”.
Al­most dai­ly I took part in the Scrum re­la­ted mee­tings and could get a very good im­pres­si­on of the working me­tho­do­lo­gy. In ad­di­ti­on to the very in­te­res­ting tasks, the very nice col­leagues were a gre­at help for me to quick­ly and ea­si­ly find my way into the de­part­ment and the work rhythm. At the end of the prac­ti­cal pha­se, I also had the op­por­tu­ni­ty to take part in the So­lu­ti­on Ma­nage­ment Team Mee­ting – at which, among other things, cross-so­lu­ti­on is­su­es are dis­cus­sed – and to get to know many col­leagues per­so­nal­ly. At the very end of my first prac­ti­cal pha­se, I had the pos­si­bi­li­ty to vi­sit a BMW-Dea­ler with my col­leagues on my last day to get to know the pro­ce­du­res and pro­ces­ses from the customer’s point of view. For me, my stay in the So­lu­ti­on Ma­nage­ment de­part­ment in Wei­kers­heim was de­fi­ni­tively the right de­cisi­on and a very good ex­pe­ri­ence. I’m loo­king for­ward of spen­ding a few more prac­ti­cal pha­ses here and, af­ter my first theo­ry pha­se, to see what pro­gress has been made du­ring my absence.

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